Refund policy

Return Policy

If you are not completely satisfied with your purchase for any reason you may return it to us for an exchange only. All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition.

To exchange an item please email customer service at fatilovecandles@gmail.com.

Please note you will be responsible for all exchange shipping charges.

For defective or damaged products there is no refund or exchange due to how the post office handles merchandise, even when all boxes have fragile labels and are well-wrapped.